Last Updated: September 2025

At heartbase, Inc. (“heartbase,” “we,” or “us”), your privacy and the security of your information are of paramount importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website (heartbase.net). This policy applies only to our public website, not to client software solutions and services, which are governed separately by client agreements.

Information We Collect

When you use our website, we may collect:

  • Information you provide through our contact form, including:
    • First and Last name
    • Titles and/or Professional role
    • Company, Facility, or Institution name
    • City and State
    • Email Address
    • Preferred Phone Number
    • Areas of interest in heartbase solutions
    • Registry participation details, if shared
    • Demo requests and any additional comments you may choose to provide
  • Technical information such as IP address, device details, and cookies for website functionality and analytics

How We Use Your Information

We use the information to:

  • Respond to your inquiries and provide requested information or demos
  • Improve our website functionality and visitor experience through analytics
  • Comply with applicable legal obligations
  • Facilitate billing, audits, and coding reconciliation services
  • Communicate important updates, technical support, and service notifications

Data Security and Compliance

We use industry-standard measures to help protect information submitted through our website from unauthorized access or disclosure.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share website inquiry information with trusted partners or vendors who assist us in providing requested communications or demos, and only under obligations to protect your data.

Your Rights and Choices

You have the right to:

  • Access and correct your personal information stored by us
  • Request restrictions on certain data uses or disclosures
  • Opt-out of marketing communications
  • Contact us with any questions or concerns about your privacy

Use of Cookies

Our website uses cookies and similar technologies to support website functionality, analyze browsing patterns, and improve your online experience. You may manage or disable cookies through your browser settings.

Your Rights and Choices

You may request access, updates, or deletion of the personal information you submit through our website by contacting us at the email or phone number below. You can also opt out of marketing communications at any time.

Contact Us

For privacy-related inquiries, requests, or complaints, please contact:

heartbase, Inc.
Email: support@heartbase.net
Phone: 773-267-7400
Address: 3723 N Elston Ave – 1North, Chicago, IL 60618

Have questions? Get in touch
Request a Demo Want to see how we can help you with collection and reporting?