heartbase is committed to providing our customers with ongoing training and education. In that spirit, we are pleased to announce that our online support center, the hb Knowledgebase, is now available on our website. The hb Knowledgebase will allow you to register for our monthly training classes and access our library of heartbase manuals and reference materials. The hb Knoweldgebase will also allow you to submit and check the status of support requests, as well as view the history of completed requests. In the coming months, we will add exciting, user-friendly features aimed to further inform our customers about the registry changes, changes in industry standards, and advances in the hbCOR platform in general.
Furthermore, we are now offering each heartbase facility one complimentary seat to each of the monthly training classes conducted by our clinical trainer, Carmen Ernst. Registration is required for each class, and seats are limited and allocated on a first-come, first-serve basis. If classes are not filled the day before they are scheduled, we may even be able to accommodate additional members of your facility.
Click here to visit the hb Knowledgebase, and contact Alex Potanos at apotanos@heartbase.net with any questions about activating your personal user account. We always welcome feedback and suggestions for new classes, training sessions or tutorials. Let us know what you’d like to learn and we’ll be happy to create the training that best meets your needs!